Web development agency Azuro Digital has revealed the most frustrating websites to use on mobile devices and desktops.
Websites are ranked on Google PageSpeed Insights (PSI), which ranks each website’s performance on a scale of 0 to 100, with 90 to 100 being considered good, 50 to 89 requiring improvement, and anything below 50 considered poor.
Fox News ranks as the worst performing website on mobile devices, with a score of 13 out of 100. It took 55 seconds for the largest content to appear, and users had to wait 8.6 seconds for content to appear on the screen.
American Airlines ranks 2nd worst on mobile and 9th worst on desktop. The travel site received a mobile performance score of 18 out of 100 and a desktop score of 28 out of 100. On mobile devices, the largest content took 27.4 seconds to render, compared to 4.6 seconds on desktop.
The Wall Street Journal (WSJ) ranks as the third worst performing website on mobile and the eighth worst performing website on desktop. WSJ’s mobile performance score was 19 out of 100, and the desktop score was 27 out of 100. The largest content took 14.6 seconds to render on mobile and 15.4 seconds on desktop.

United Airlines ranks 4th among the worst-performing websites on mobile and 1st on desktop. On desktop, United Airlines’ performance score was just 8 out of 100. The site performed well on mobile devices with a score of 21 out of 100. Rendering took 13.2 seconds on desktop, but only 1.6 seconds on mobile devices.
HBO and NPR shared fifth place with a score of 23 out of 100 on mobile devices. HBO’s largest content took 29.2 seconds to render, and NPR’s largest content took 20.3 seconds. NPR also ranks 3rd in the Most Frustrating Websites on Desktop performance score with a score of 12 out of 100.
ABC News and NBC News have performance scores of 25 and 26 out of 100, respectively. The largest content loaded in 24.3 seconds on ABC News and 15.9 seconds on NBC News.
Macy’s, Disney+ and Capital One share 8th place with 27 out of 100 points. While using a mobile device, users waited 5.1 seconds to watch something on Macy’s, 6.8 seconds on Disney+, and 4.5 seconds on Capital One. Macy’s had the largest page size on mobile at 28.95 MB. Capital One also ranked with the exact same position and performance score for desktop users.
The Washington Post, Bloomberg, Merriam-Webster, and the BBC came in ninth place with a performance score of 28 out of 100. Bloomberg’s largest piece of content took a whopping 129.3 seconds to load on mobile. Total page size is 38.2MB. Merriam-Webster took 23.7 seconds, the Washington Post 17.3 seconds and the BBC 14.5 seconds. The Washington Post and Bloomberg were also featured as the most frustrating websites on the desktop, receiving scores of 29 and 27 out of 100, respectively.
Salesforce ranks 10th on mobile with a performance score of 29 out of 100, but on desktop it has a worse performance score of 21 out of 100. The largest content in Salesforce took 14 seconds to load on mobile and 15.1 seconds on desktop.

