Does Publix’s Self Checkout Scale incorrectly add weight and price to meat and cheese? Are supermarket chains leaving sign-ups for expired sales in the hopes of seducing shoppers to buy more at regular prices?
Wendy Koutouzis says he found all of the above in five Tampa Publix stores. Koutouzis filed a lawsuit filed in Miami federal court last week against Florida’s dominant supermarket chain.
The lawsuit seeks overcharged damages not only by Koutouzis, but all Publix shoppers alike, as well.
The Koutouzis lawsuit will result in a receipt or at least a photo of the receipt, as well as a photo of the product. Products measured at other parts of the store. Sale price sign. For example, a self-checkout screen that 4.15 pounds of chicken weighing 4.98 pounds says.
Compiled by Consumer Tracker nuerator.com, Publix, the country’s fifth-largest grocery seller by 2024, boasts on its website that it is “the largest employee-owned company in the United States.”
However, the lawsuit means there is no incentive for employees to address or warn customers about checkout issues that could reduce customer savings.
“Employees, including cashiers, customer service attendants and department managers, not only fail to warn customers, but also intentionally assert that the customer is wrong and that their savings have already been applied,” the lawsuit states.
Publix declined to comment on the lawsuit.
“It’s inappropriate to comment on pending lawsuits,” a spokesperson for Lindsay Willis said in an email to the Miami Herald on Tuesday.
The lawsuit was filed in Ctujis by Anthony Russo Jr. of the Russo Company in Boca Raton.
Weights and Major on Publix
The Koutouzis lawsuit revolves around Publix sales, most of which change every Thursday, selling meat, produce and cheese by weight.
“If price reductions are advertised for one of the products, instead of charging the product’s weight to lower the selling price,” the lawsuit alleges.
According to Wendy Koutouzis’ lawsuit against Publix, the self-checkout screen eliminates savings from the selling price as a £2.83 pork tenderloin ($19.78 at the regular price) is measured at £3.96. The lawsuit filed in Miami federal court
In the first demonstration of this, the lawsuit uses the Publix Extra Lean Lean Pork Tendelloin, which is usually sold for $6.99 per pound but is sold for $4.99 per pound.
According to the lawsuit, Koutouzis took £2.83 extra pork tenderloin to self-check out at Publix at 6001 N. Nebraska Ave., and its chunk, marked on tenderloin, at a regular price of $6.99 per pound. It costs $14.12 under a selling price of $4.99 per pound. Once the chunks are scanned and displayed on the checkout screen, the selling price will be applied.
However, according to photos from the self-checkout screen included in the lawsuit, the chunk scan weighed at 3.96 pounds and charged the regular price of a 2.83 pound chunk. Koutouzis took a receipt showing the fee of $19.78.
“Most customers are unaware that the weight of the product has changed because the Publix (sales points) is programmed, so that the total price of the product matches the total price on the customer’s receipt or POS screen to avoid detection,” the lawsuit alleges. “And the customer receipts list no product weights, only suspected savings and total product price.”
The receipt also claimed the price was a savings of $7.92. This is accurate in a chunk of 3.96 pounds, and costs $27.68 for the regular price and $19.76 for the selling price.
The lawsuit includes other examples aimed at showing this happening with ham, chicken, pork and cheese at various Publix stores.
Old sales on Publix
The selling price for a sale does not always disappear when a sale takes place. My Am Milibur Landing Publics last week signed a 50-cent discount on Johnsonville sausages for a week in December, despite several talks about management.
The Koutouzis lawsuit alleges that it has communicated the incorrect sales sign to Publix, but it alleges that “Publix intentionally entrusts the old signs to its willfulness to think it is selling.”
Granny Smith Apples, marked for selling at $1.99 per pound on Publix. The Wendy Koutouzis lawsuit alleges that this is the old selling price of 4900 Kennedy Blvd. In Tampa, she was charged a regular price at check-out. The lawsuit was filed in Miami federal court.
The lawsuit said on Jan. 27, the Granny Smith Apples signed at 8701 W. Hillsborough Ave. Tampa Publix for $1.99 per pound, but Koutouzis was charged a regular price of $2.69 per pound. The lawsuit said the same thing happened with the same produce at 4900 Kennedy Blvd on February 15th. In Tampa.
Receipts from Publix at 4900 W. Kennedy Blvd Tampa shows Wendy Kuthujis’ lawsuit charges a regular price of $2.69 per pound for an apple, marked as selling for $1.99 per pound. Miami federal court lawsuit
