The company said the suspension was temporary.
DHL, a major shipping company, announced that it will temporarily suspend shipping of products worth more than $800 to US individuals starting April 21st due to changes in US customs regulations.
The DHL website statement was not dated, but the metadata indicated that it was posted on April 19th.
DHL, a subsidiary of DHL Group, said the move will only affect “individuals” in the US. Meanwhile, the statement added that it would exceed $800 “business-to-business shipments to US companies with declamable value,” but while the impact will not be affected, it could face delays.
Starting April 5th, U.S. customs officials were required to engage in the formal admission processing of items worth more than $800, the company said.
“This change has resulted in a surge in formal customs clearance settlements, and we are handling it 24 hours a day,” DHL said, adding that “we are working hard to expand and manage this increase.”
The CBP also said in a statement that it would collect a duty of 30% of the value of the item, or $25 per item of mail, including goods internationally from China and Hong Kong, which is under $800.
“The obligation rate for such products will increase to $50 per product from June 1, 2025,” CBP said.
A Hongkong Post statement said airmail, including products aimed at the US, will be suspended from April 27th.
Earlier this month, President Donald Trump announced a 10% baseline tariff on almost every country, imposing a high obligation on countries with a large trade surplus with the United States. A week later, Trump said he would impose a 90-day hiatus on higher mutual tariffs, keeping it at 10% while negotiations are taking place during that period.
White House officials confirmed that the 25% tariffs in Mexico and Canada over immigration and fentanyl trafficking, which Trump announced weeks ago, remained intact.
Reuters contributed to this report.